1. Introduction
DE-AP is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when using our website.
2. Information We Collect
We may collect and process the following information:
- Name and contact details (such as email address and phone number)
- Information submitted through contact forms or email enquiries
- Website usage data (such as pages visited, via cookies)
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide requested information
- Communicate with you regarding our services
- Improve our website and services
- Maintain internal records
We will never sell, distribute, or lease your personal information to third parties unless required by law.
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Legitimate interest – to respond to enquiries and run our business
- Consent – where you have provided permission (e.g. contact forms)
- Legal obligation – where required by law
5. Data Storage and Security
We are committed to ensuring your information is secure. We have appropriate physical, electronic, and managerial procedures in place to safeguard and secure the data we collect.
6. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can choose to accept or decline cookies through your browser settings.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
8. Contact Details
If you have any questions about this privacy policy or your personal data, you can contact us at:
- Email: andyt@de-ap.co.uk
- Email: stuartd@de-ap.co.uk
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
